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SurveilStar Web Monitoring Installation Procedure

This document provides detailed guidelines on how to deploy SurveilStar PC/Internet monitoring software. Content on this topic is also available in both PDF and Doc documents, you can download either of the document for latter reference. Check Overview of SurveilStar employee monitoring system before getting started.

How to deploy SurveilStar PC/Internet Monitoring Software (.pdf) How to deploy SurveilStar PC/Internet Monitoring Software (.doc)

Please make sure to follow the steps below to deploy SurveilStar employee monitoring software.

1. Installing SQL Server

SurveilStar monitoring system requires a SQL data server to store and feed the collected data. The server can be deployed on a dedicated computer or any computer deemed appropriate to be used as a data server, according to the following requirements:

SQL Server Requirement:

In choosing SQL Server application, you can select one of the free editions or pay to buy the enterprise edition. When selecting a version of SQL Server, you should review and follow the installation instructions suggested by Microsoft.

  SQL Server Note
Free edition MSDE 2000 SP4 Maximum storage capacity: 2 GB. Not compatible with Vista. Included in SurveilStar setup file.
SQL Server 2005 Express SP1 Maximum storage capacity: 4 GB.
SQL Server 2008 (R2) Express Maximum storage capacity: 10 GB.
Enterprise edition SQL Server 2000 SP4 Please contact Microsoft to get enterprise edition.
SQL Server 2005 SP1
SQL Server 2008 or 2008 R2

Note: Before installing SQL Server, you may need to update Windows Installer, .Net Framework and Windows PowerShell. If you have installed them or newer version, you can skip the steps below.

Server Options

Version after 3.11 supports MSDE as the built-in database engine. For data size less than 2G bytes, No other database systems such as SQL Server are required. We recommend use this engine when 5 or less computers are being monitored and snapshot capture is not enabled.

If you use SQL Server 2005 SP1 or above, please make sure you follow the instructions in the manual since you need to manually set configurations in some important steps, otherwise, wrong configuration may lead to server launch failure. When using SQL Server 2005 SP1 or above as database server, please uncheck MSDE when you install the SurveilStar server.

2. Installing SurveilStar Server

Before installing SurveilStar Server, please make sure the SQL Server application is running. You can download SurveilStar setup file from our website.

SurveilStar Server should be installed in the same computer with the SQL Server application. When prompted to select components, choose SurveilStar Server, and then proceed.

3. Installing SurveilStar Console

The installation of SurveilStar Console uses the same setup file as installing the SurveilStar Server. Select SurveilStar Console when prompted to select components, and then proceed.

4. Installing SurveilStar Agent

SurveilStar Agent should be deployed to computers that are required to be monitored and controlled. The Agent can install in silence mode and run in stealth mode.

Step 1. Create SurveilStar Agent setup file

On the desktop of the server, click "Start > All Programs > SurveilStar > Agent Installation Generator"

Create SurveilStar moniroting Agent setup file

Step 2. Copy the setup file to target computers

Step 3. Double-click the setup file to install the Agent.

5. Log on SurveilStar Console

After installing SurveilStar Server, Agent and Console successfully, you can now log on SurveilStar to view information from monitored computers.

Click Start > All Programs > SurveilStar > SurveilStar V3 Console to launch SurveilStar console logon dialog. The logon dialog will be shown as below.

SurveilStar Logon Dialog

Find complete online how-to guides.


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