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Instant Message Monitoring

Remotely monitor Instant Messenger chats and automatically record conversions and outgoing files sent via QQ, ICQ, MSN Messenger, YAHOO, TM, UC, POPO, SKYPE, RTX, LSC, ALI, FETION, and Google Talk.    Read more...

SurveilStar IM Monitoring Features

IM applications are typically used for personal reasons, but also increasingly used to facilitate business communications. Employees may be allowed to use IM tools in the office environment. So, it's of great importance to control and monitor IM tools to protect information security and improve work efficiency.

  • How can the use of IM applications be effectively monitored? How could you know what files are sent through IM tools? Are there any ways to restrict users to send out files? Or, in case files are sent out, are there any ways to trace them back?

Instant Message Monitoring

Surveilstar Employee Monitoring Software

With SurveilStar, you will know what your employees are doing using IM applications, how long do they spend on personal chatting during office hours and how often do they chat. You can also control outgoing files which are transferred through IM applications so as to prevent information leakage via this channel. Moreover, the IM conversation contents can be logged and saved for your review in the future days.

Intensive IM File Control

  • Block IM outgoing files with specific file names
  • Block specified users from sending files via IM applications
  • Restrict file types and file size of outgoing files sent through IM applications
  • Back up all files sending out via IM applications
  • Retrieve transferred backup all files for further review
  • Send warning messages to the users who break the rules
  • Alert administrator if users send out unauthorized documents

Policy Example

Administrator can take control over the transferred files via IMs by specifying policy.

IM File Policy Property Settings:

1. first set a policy by choosing "Allow" mode and checking the "Backup" property.

2. and then set another policy by selecting "Block" mode and specifying the keywords of "File Name" property.

Apply the above policies, then the transferred files that contain the keywords will be prohibited, while other documents can be delivered, meanwhile, SurveilStar will backup all outgoing files for the administrator to review.

Comprehensive IM Recording

  • Support monitoring over ten popular IM applications which are MSN Messenger, Skype, ICQ, Yahoo! Messenger, Lotus Sametime, Tecent QQ, etc. Record conversation histories;
  • Record and backs up files sent via IM applications
  • Record the duration of IM chatting, local user and participants.

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