Monitor and control chats/Instant Messenages

Whether it’s ICQ, Yahoo! Messenger, MSN Messenger, AIM, Skype, Lotus Sametime, or Tencent QQ, SurveilStar automatically records and saves the chat conversations and instant messages for your later review.

The Instant Message log includes: IM applications, computer name, user name, contact person, begin time, end time, and the contents of Instant Messages.

To prevent data leakage via IM file transfer, and stop employees from abusing Chat and Instant Messaging, you can block chosen users from using IM applications, and block IM file transfer.

Recorded IM contents can be saved in .htm or .html format. Supervisor can search IM records with specified keywords.

Control IM File Transfer

IM File Transfer Policy is used to monitor and control all outgoing files through Instant Messenger applications.

Whether it’s MSN, Skype, Yahoo! Messenger or ICQ, SurveilStar can block suspicious file transfer via any of these IM tools, by file name, file size, or file extension.

For instance, you can tell SurveilStar to filter a document named “Q2 Financial Report” and block it from being transferred via IM. Or you can tell SurveilStar to filter all Microsoft Document files, which are with the file extension of .doc, and block all attempts to transfer any .doc file via IM.

Block outgoing files through IM by

• File name (Support wildcard input, using ; or , as separators)
• File size
• File extension (.exe, .doc, .pdf, etc.)

Backup outgoing files

You can choose to backup all outgoing file, or specify a file size range to backup files of certain file size. The backup files can be retrieved from Event log → Document.