Frequently Asked Questions

What can SurveilStar do for me?

SurveilStar records and controls all computer and Internet activities - emails, web sites, chats and instant messages, program activities, document operations, removable devices, printers, and many more. You can watch real-time screen snapshots and stop sabotage or data theft in time.

What's the benefit of using SurveilStar?

SurveilStar is the employee monitoring software that can benefit your company in

• 1. Protecting intellectual property and business secrets
• 2. Preventing and stop sabotage and data theft
• 3. Preventing Internet/email abuse
• 4. Reducing workplace slackers
• 5. Improving efficiency and productivity

Can I install SurveilStar to employee's computer without be known?

Yes. You can install the SurveilStar monitoring Agent to employees' computers in stealth mode. You can even deploy the monitoring system in remote mode.

The monitoring application installed in the employee's computer will run in backstage, and the data transfer between monitoring Agent and Server is carried out in stealth mode.

Can SurveilStar be circumvented?

No. SurveilStar monitoring Agent does not show up as an icon, does not appear in the Windows system tray, does not appear in Windows Programs, and does not show up in the Windows task list.

Only IT manager or supervisor with administrator privilege can uninstall SurveilStar monitoring Agent. Unauthorized users cannot uninstall SurveilStar or delete history records.

How to deploy SurveilStar monitoring system?

Please refer to Deploying SurveilStar PC/Internet Monitoring Software.

A complete SurveilStar PC/Internet monitoring system consists of:

How much disk space does SurveilStar take?

SurveilStar Server requires at least 10 GB hard disk space. A dedicated data server with more than 50 GB hard disk space is recommmended.

SurveilStar Console requires at least 10 MB hard disk space, while 100 MB is recommended.

SurveilStar Agent requires at least 10 MB hard disck space.