Install SurveilStar Agent

SurveilStar Agent should be deployed to computers that are required to be monitored and controlled. The Agent can be installed in silence mode and run in stealth mode. There are 3 ways to deploy SurveilStar Agent to computers: Direct Installation, Remote Installation, and Logon Script Installation.

System Requirements for SurveilStar Agent:

• OS: Win2000 SP4, XP(X86/X64), 2003(X86/X64), Vista(X86/X64), 2008(X86/X64), Win7(X86/X64)
• Available Hard Disk Space: 512 MB, 1 GB recommended
• RAM: At least 512 MB, 1 GB or more recommended
• CPU: Celeron II 433 or higher

Choose the installation method to view details

1. Direct Installation

2. Remote Installation

3. Logon Script Installation

1. Direct Installation

Adopting the Direct Installation method, you need to install the Agent one by one following these steps.

Step 1. Create SurveilStar Agent setup file

On the desktop of the server, click "Start > All Programs > SurveilStar > Agent Installation Generator"

Server IP/Name: Specify the IP address of the server here. If more than one server exists, please use comma to separate them. Static IP and Dynamic DNS are supported.

Setup File Full Path: Choose a folder to save the setup file, and give it a file name.

Silent Installation: If you check this option, the Agent will be installed without showing any visible interface.

Account info: Installing SurveilStar Agent requires administrator privilege.

Step 2. Copy the setup file to target computers

Step 3. Double-click the setup file to install the Agent

2. Remote Installation

Remote Installation can easily deploy SurveilStar Agent to a massive number of computers in remote and batch mode.

Step 1. Launch the remote installer
On the desktop of the server, click "Start > All Programs >SurveilStar > Agent Remote Installer"

Step 2. Scan network to find computers
By default, SurveilStar only scans computers from the server’s network segment. If you want to extend the searching area, go to menu "File > Scanning Settings", and specify an IP range. All computers available for remote installation will be listed with host name, domain name, operating system, IP address and install status, as showed bellow.

Step 3. Select computers to install SurveilStar Agent
Tick the checkbox before the computer host name that you want to install the Agent on it, and then click the menu "Operation > Install" to start remote installation, or click the install icon alternatively.

Why does Remote Installation fail, and how to fix it?

(1) Administrator privilege needed.

If the target computer is protected by password, you need to provide the administrator name and password of that computer to proceed the installation, or the remote installation would fail. View the Remote Installation Logon Dialogue Box below.

(2) The admin account is not shared via network.

To see if the admin account (the ADMIN$ folder) is shared, you may use Command Prompt to check out the status.

On the desktop of Windows, click "Start > All Programs > Accessories > Command Prompt" , input the command line "net share" , and you will see if the ADMIN$ folder is shared. Below is an example.

If the ADMIN$ is not listed, you can input "net share ADMIN$" to activate the account sharing. Below is an example.

(3) There is no shared folder in the target computer.

Even though it's remote installation, there should be a file folder that can be used by remote user to store the program files of the Agent. Please make sure the target computer has at least one file folder is shared, or you may need to create one on that computer.

Remote Installation only works on Windows NT4.0/2000/XP systems.
Remote Installation can fail sometimes due to the Windows NT local security settings.

When Remote Installation fails, the best way is adopting the Direct Installation.

3. Logon Script Installation

If the local area network (LAN) of your company has a domain server, you can use this method to deploy the Agent to computers within the LAN.

Step 1. Download Script Manager

You can download Script Manger in either .rar or .zip file format.

• Download Script Manager (in .rar file format)
• Download Script Manager (in .zip file format)

Step 2. Put the Script Manager file folder to domain server

You may unzip the download RAR or ZIP package file, and then copy the Script Manager folder to the domain server. This folder should contain these files and document: LgnManV3.exe, IPGLgnV3.exe, and Readme.txt.

Step 3. Create a setup file of SurveilStar Agent

To create such agent, please refer to Direct Installation. The Agent setup file should be saved to the Script Manager folder as described in Step 2.

Step 4. Run LgnManV3.exe

Double-click the LgnManV3.exe executable file to open the Script Manager. The Logon Script Manager will automatically scan and show all computer users within the domain.

Step 5. Select computers

Tick the check box before the user name to select computers. You can select multiple users so that the installation can be done at one time.

Step 6. Set installation script to target computers

When the selection of target computers is finished, click the Set Scripts button at the bottom of the manager window.

Step 7. Auto-installation

When a selected computer logs on to the domain, the preset script will run automatically to install SurveilStar Agent to that computer in stealth mode.

Installing SurveilStar Console

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Uninstalling SurveilStar